Privacy Pollicy

Privacy Policy

We ask that you read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

This website privacy policy is divided into the following sections:

  • Who we are
  • Our website
  • Our collection and use of your personal information
  • Transfer of your information out of the UK and EEA
  • Cookies and similar technologies
  • Marketing
  • Your rights
  • Keeping your personal information secure
  • How to complain
  • Changes to this website privacy policy
  • How to contact us
  • Do you need extra help?

Who we are

This website and the online platform located and accessed through www.sliderstock.com is operated by Boostar Corporate Limited trading as Sliderstock. We are an online auction and sales platform. We do not directly provide any goods or services to you. Any goods or services purchased are directly from a seller that uses our online platform to offer goods and services. For more information see About Us www.sliderstock.com/about-us

We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union and the United Kingdom and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

Our website

This privacy policy relates to your use of our website and/or our online platform.  

Throughout our website and/or our online platform we may link to other websites owned and operated by certain third parties for example our third party Sellers. These other third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.

If you are purchaser and/or bidder, when you sign up to access a sale or auction, the third party Seller will also have access to certain information you upload to our online platform. The Seller will in addition to us become a data controller of such information and the Seller’s use of your information. Please refer to the Seller in respect of their use of such information and their own privacy policy (a copy of which may be located on the Seller’s auction/shop page on our online platform). We are not liable for any information provided by you to Sellers via our online platform or otherwise. Please note that the Seller will not have access to your debit/credit card details through our online platform. These are details can only be accessed by us.      

Our collection and use of your personal information

We collect personal information about you when you access our website and/or online platform, register with us, contact us, send us feedback, purchase products or services, post material to our website and/or online platform and complete customer surveys or participate in competitions via our website and/or online platform.

We collect this personal information from you either directly, such as when you register with us, contact us or purchase products or services from third party sellers via our online platform or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).

The personal information we collect about you depends on the particular activities carried out through our website and/or online platform. This information includes:

  • your name, address and contact details
  • date of birth
  • bank account and payment details
  • details of any feedback you give us by phone, email, post or via social media
  • information about the services we provide to you
  • your account details, such as username, login details

We use this personal information to:

  • create and manage your account with us
  • verify your identity
  • to assist sellers in providing goods and services to you
  • customise our website and/or online platform and its content to your particular preferences
  • notify you of any changes to our website and/or online platform or to our services that may affect you
  • improve our services

This website and/or online platform is not intended for use by children and we do not knowingly collect or use personal information relating to children.

Our legal basis for processing your personal information

When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.

The legal bases we may rely on include:

  • consent: where you have given us clear consent for us to process your personal information for a specific purpose
  • contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)
  • legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)

Further information—the personal information we collect, when and how we use it

For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:

When information is collected

What information we ask for

How and why we use your information

When you register with us, set up an account and/or when you place a bid and/or purchase products/services via our online platform from third party sellers

Contact details: your name. email address and delivery and/or residential address and payment details

We ask for this:

— to create and manage your account with us

— to communicate with you about your account

You will be asked to provide us with this information when you purchase goods or services from third party sellers on our website.

Your personal information will be used in order to process your bid for goods or services.    

Your personal information will be stored for no longer than a period of 6 months.

Who we share your personal information with

Your personal information such as your name, email and delivery address details will be shared with our third party Sellers (the third party Seller from whom you are purchasing goods or services will be evident from our online platform) and any other third party as necessary in order for the third party Seller to process and deliver your goods or services.  

Please note that some of those third party Sellers may be based outside the United Kingdom and European Economic Area.

We will share personal information with law enforcement or other authorities if required by applicable law.

We will not share your personal information with any other third party.

Whether information has to be provided by you, and if so why

We require you to provide your name, address, delivery address, and payment details to enable the third party Sellers to provide you with the goods or services that you have purchased and/or where you bid has been accepted.

Transfer of your information out of the UK and EEA

We may transfer your personal information to countries which are located outside the United Kingdom (UK) and European Economic Area (EEA) in order to provide our services. Where such transfers occur we shall take all reasonable steps to safeguard your privacy rights and ensure an adequate level of data protection.

If you would like further information please contact us.  

Cookies and other tracking technologies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We may use cookies web beacons, action tags, single-pixel gifs or similar technologies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For further information on cookies and web beacons, action tags, single-pixel gifs, our use of  cookies and/or to relevant similar technologies, when we will request your consent before placing them and how to disable them, please see our www.sliderstock.com/cookie-policy.

Marketing

We would like to send you information about products and services and special offers, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.

We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes when you register with us, set up an account and/or complete our online order form for the first time.

If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:

—contacting us at hello@sliderstock.com

—using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts

It may take up to 14 days for this to take place.

For more information on your rights in relation to marketing, see ‘Your rights’ below.

Your rights

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • fair processing of information and transparency over how we use your use personal information
  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
  • require us to correct any mistakes in your information which we hold
  • require the erasure of personal information concerning you in certain situations
  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
  • object at any time to processing of personal information concerning you for direct marketing
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • object in certain other situations to our continued processing of your personal information
  • otherwise restrict our processing of your personal information in certain circumstances

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

  • email, call or write to us,
  • let us have enough information to identify you (e.g. account number, user name, registration details),
  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
  • let us know the information to which your request relates (including any account or reference numbers, if you have them).

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in a European Economic Area state or in the United Kingdom if you work, normally live or if any alleged infringement of data protection laws occurred in the relevant state. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/

Changes to this privacy policy

This privacy policy was last updated on28 November 2020.

We may change this privacy policy from time to time. When we do we will inform you via our website. .

How to contact us

Please contact us if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact us, please send an email to hello@sliderstock.com or write to us at Windsor House, Cornwall Road, Harrogate, North Yorkshire, United Kingdom, HG1 2PW or call 01423 531682.

Do you need extra help?

If you would like this privacy policy in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above).

COOKIE POLICY

INFORMATION ABOUT OUR USE OF COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website and make use of any vouchers that we may issue.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can choose to block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.